Privacy Policy

It is important to Canadian Tactical and Operational Medical Solutions Inc. ("CTOMS Inc.") to help our customers retain their privacy when they take advantage of our web services. This page summarizes the privacy policy and practices for all CTOMS Inc. websites.

We believe your business is no one else's. Your privacy is important to you and to us, particularly in our market. It is very important to us that we protect the information you share with us. To protect your privacy, CTOMS Inc. follows principles in accordance with worldwide practices for customer privacy and data protection.

CTOMS Inc. websites do not automatically gather any personal information from you, such as your name, phone number, or e-mail address. This information is only obtained if you provide it voluntarily, through contacting us via e-mail, or through an online form. Any personal information you do provide is managed according to the Alberta Freedom of Information and Protection of Privacy (FOIP) Act. This means that, at the point of collection, you will be informed that your personal information is being collected, the purpose for which it is being collected, and that you have a right of access to the collected information. We hope this will help you make an informed decision about sharing personal information with us.

Information Collected Automatically Via the Internet

CTOMS Inc. logs http requests to our server. These logs capture computer information, navigation, and clickstream data. Some of the information collected does not identify who you are. Other information, such as your domain name or IP address, may identify you depending on the naming standards followed by your Internet service provider. You may wish to ask them about their policies and practices.

While we make no attempt to link the information captured to the identity of individuals, the information captured does identify the following:

  1. The Internet domain and IP address from which you access our website;
  2. The type of browser and operating system used to access our website;
  3. Screen resolution of your monitor;
  4. The date and time you access our website;
  5. The pages you visit; and
  6. If you linked to the CTOMS Inc. website from another website, the address of that website. This information is used to help us make our site more useful to our audiences by learning about the number of visitors to our site, and by monitoring traffic patterns and the types of technology our visitors use. We do not track or record information about specific individuals and their visits. Visitor information is not disclosed to anyone except CTOMS Inc. personnel who need the information for legitimate business purposes such as responding to a request.

Personal Information and Other Data We Collect

  • CTOMS Inc. collects personal information when you register for a service or otherwise voluntarily provide such information. We may combine personal information collected from you with information from other services or third parties to provide a better user experience, including customizing content for you.
  • CTOMS Inc. uses cookies to enhance your online experience.

Privacy and Links to Other Sites

CTOMS Inc. websites may contain links to other sites. We are not responsible for the content and the privacy practices of other websites and encourage you to examine each site's privacy policy and disclaimers and make your own decisions regarding the accuracy, reliability, and correctness of material and information found.

Information Collected in E-mails and Web Forms

If you should choose to provide us with personal information-as in an e-mail or by filling out a form and submitting it to us through our website-we will use that information to respond to your message and to help us get the information you have requested. Messages sent via the Internet can be intercepted. If you are concerned about sending your personal information to us via the Internet, you can use another method such as fax or regular mail.

Transactions Where Information Enters a System of Records

Where personal information is provided that enters a system of records, it is collected in compliance with section 33 (c) of the Alberta Freedom of Information and Protection of Privacy (FOIP) Act. CTOMS Inc. collects, creates and maintains information for the purposes of registration and other activities directly related to its programs. Information collected is only kept for the length of time necessary to fulfill the purpose for which it was collected.


  • We may use personal information to provide the services you've requested.
  • When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures.

Your Choices

  • We offer you choices when we ask for personal information, whenever reasonably possible.
  • You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result.
  • We make good faith efforts to provide you access to your personal information upon request and to let you correct such data if it is inaccurate and delete it, when reasonably possible.


CTOMS Inc. has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We take measures to ensure your e-commerce transactions are safe and secure. Your personal information is never shared outside the company without your permission, except under conditions explained herein. Your information may be stored and processed in Canada or the United States of America.

Notice to Parents

CTOMS Inc. sites do not publish content that is targeted to children and the site may contain graphic images and text content that is not appropriate for children. Parents or guardians: we want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.


If for some reason you believe CTOMS Inc. has not adhered to these principles, please notify us by email at, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

What we do with the information you share

When you register with us, you provide us with your contact information, including name and email address. We use this information to send you updates about your order, possibly questionnaires to measure your satisfaction with our service and possibly, from time to time, announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again.

We occasionally hire other companies to provide limited services on our behalf, including mailing and delivering purchases, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the products or services, and they are prohibited from using that information for any other purpose.

CTOMS Inc. will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CTOMS Inc. or the site; (b) protect and defend the rights or property of CTOMS Inc. and its family of websites, and, (c) act in urgent circumstances to protect the personal safety of users of CTOMS Inc., its websites, or the public.

If you have questions about our Privacy Policy, please contact us any time.

Tel: 1-780-469-6106
Toll Free: 1-888-832-7096
Email CTOMS Inc.